FAQs

Are Your Pandora Charms and Bracelets New and Replica?
Our all Pandora Charms and Bracelets have come from Pandora manufactory in China and Thailand,

100% guaranteed to be new and with the original box.

What Methods Of Payment Do You Accept?
We currently accept payment via credit cards (Visa, MasterCard, JCB) and west union.

How Long Does Shipping Take?
Goods are usually delivered to destinations all over the world within 10-20 days after orders are placed.

After you place your orders, we will contact you within 1-3 days, providing you with a tracking number. That’s why it is important to leave your information correctly, especially phone numbers and emails. If you happen to be out when goods are being delivered, logistics will inform you to pick up your package at the nearest branch.

 

We guarantee our delivery, which means the goods you order will be delivered on time, at your house. If your Pandora charms and bracelets don’t arrive for all kinds of reasons, please contact us. We will investigate the issue and resend your goods without any charge.


Can I Return An Item If I Am Not Happy With It?
In order to be qualified to return your goods, we require you to contact us to let us know you will return the goods within 30 days. If you are returning the new goods without damages, all other enclosures should also be returned together.

 

To start this process, click at the bottom to contact us. It is our pleasure to offer you help.

 

How Much Dose Shipping Cost?

Free Shipping Worldwide by Register Airmail.

EMS shipping may have additional costs.

 

My Tracking Number Doesn’t Work? How Can I Track My Package

We will deliver the goods from our warehouse, which means there will be several days’ delay before you can track your order. It takes some time for our logistics to transfer the package to your country’s express delivery.

 

How Can I Track My Package?

It takes 2 or 3 days to track your package online after you receive the tracking number.

 

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